Today I had an unusual situation with my Amazon account. It started when I tried to log in to Amazon Web Services (AWS) to upload some files to my S3 account.
After entering my email address and password, I saw the following error:
“There was a problem with your request
Internal Error. Please try again later.”
Being the understanding user that I am, I waited awhile and tried again later as requested. Same problem.
I went on to work on some other projects, but eventually came back to this because I really needed get the files into S3. Same problem.
Here’s a screenshot of the sign-in error:
Amazon Support: Puzzled
Initially, I tweeted my issue because I wondered if perhaps it might be affecting multiple users.
Anyone else having trouble at signin to @awscloud ? "Internal Error. Please try again later."
— David G. Johnson (@TheDavidJohnson) March 18, 2014
Nobody else seemed to be tweeting about it, but eventually I heard from @AWSSupport
— AWS Support (@AWSSupport) March 18, 2014
The only problem?
There was no way to log in to the support site to post my issue… because I couldn’t log in!
So… after I responded via Twitter to that effect, I was pleasantly surprised to receive an email from Amazon support. I’m still not 100% certain how they figured it out, but they managed to locate my account and my email address just from my tweets. (I actually think I got doxxed by Amazon Support, but that’s OK!)
Ultimately, they called me as well, because I wasn’t able to get logged in to reply to the case ID that had been established for me.
As Amazon continued to work on their end, I also engaged in some troubleshooting on my own:
- Tried to sign in from another browser. I normally use Chrome for my daily driver, but I tried to login from Firefox
- Tried to sign in using Firefox “Private Window” to eliminate the browser cache and any cookies that might be affecting sign-in.
- I actually busted out Internet Explorer (cringe!). Since this is a fairly recent install of Windows 7, I knew that I had never logged in to an Amazon account from IE, so that also gave me a fair test without the normal Amazon cookies and browser cache..
- Used my wife’s laptop to try to sign in.
In every case, I received the exact same error.
One of the messages I received from AWS Support suggested that I attempt to login to another account. Although my AWS setup is all connected to my primary Amazon account, I did have another account or 2 that I could try. I was successful in logging in right away using the first account I tried.
So…. I was able to conclude that the issue was directly connected to my Amazon account and didn’t have anything to do with my browser, cookies, or cache.
Since Amazon uses an OAuth process to facilitate single-sign-on to multiple Amazon properties via a single account, I thought, “I’ll just sign in and review my Amazon order history.”
No dice. Same error.
Ultimately, after Nolan from Amazon Web Services Support got me on the phone, I walked him through all that I had done. He told me how puzzled they were on their end, since everything in my account looked OK.
He first directed me to try to log in from a couple of specific locations, just to rule out user error (I’m guessing).
After some effort, he asked if I would click the “Forgot Password” link.
“Hmmm…. why didn’t I think of that?”
I guess it hadn’t occurred to me because I was too busy ruling out all sorts of other issues.
So, I used the password reset function and created a new password. That’s when I did see a warning from Amazon’s site about cookies. I wish I had noted the actual error (or taken a screenshot of it). I didn’t. The error message seemed to indicate that my browser wasn’t accepting cookies (I was back in Chrome now, so I knew it was accepting cookies).
At this point, I decided to go ahead and remove all Amazon cookies from Chrome. Once I did, I was able to login.
Thank you, Amazon support! Thank you, Nolan!
Apparently there was some corruption with my Amazon account on Amazon’s servers. I believe this because I saw the same error from every browser I tried to use—even from multiple machines. Apparently, the process for resetting my password cleared the issue!
Bottom line: If you see this error, reset your password. You may also need to remove Amazon cookies from your browser.
P.S. I was very impressed with the security procedures at Amazon. In every communication (I also tried to get support via chat), they took multiple steps to confirm my identity before proceeding. Kudos to them for establishing solid procedures for this!
We’re kicking off a brand new feature here today on EpiphanyDigest: Sarasota Entrepreneur Profiles. We’ll be writing up local entrepreneurs who have caught our attention, and tell you why! First up: Steve Rinehart.
If you’d like to nominate someone, leave us a note in the comments below.
Those of you who know me well already know this: I’m a huge fan of entrepreneurs.
Especially the “chase your dream, innovate and adapt as necessary, and work really hard ’til you see it come about” variety.
And this is precisely why I was intrigued when I first met Steve Rinehart. It was about two and a half years ago now, and a good friend of mine was providing some entertainment in a local night club venue. He suggested that I meet up with the owner, because he had real vision but had run into some difficulties in the business.
The venue was “The Loft Ristobar,” and it was located in the building that had previously housed Sarasota’s highly popular Tex-Mex chain restaurant, Don Pablo’s.
The Loft was a concept that was either ahead of its time, or perhaps just better suited to a bigger market. But the idea, I thought, was brilliant. Restaurant by day, live entertainment venue in the evenings, and then… after hours on weekends, it transformed into a full-on night club.
But, as you might imagine, those are at least two (and possibly three) different businesses all rolled up into one. This meant that the business was surprisingly complex, with lots of areas that needed specific attention.
Creating a clear marketing message out of the three of them was what I was immediately tasked with doing. Let’s just say it wasn’t the easiest thing I’ve ever been asked to do.
And to top it all off, Rinehart Homes, Steve Rinehart’s day job, was busy and complicated enough that it demanded lots of his time and most of his attention. The management Steve had in place at The Loft did a bang-up job, but it just wasn’t enough to get the concept to really take off.
Why Not Franchise?
As Steve related to me, many times during the course of his time operating The Loft Ristobar, people would come in and ask about Don Pablo’s. Where did it go? What happened to it?
The reality was that the Sarasota store had long been one of the chain’s top-performing restaurants. But when the parent corporation ran into financial troubles, it closed all but 38 stores—the ones that were geographically easier for them to manage. A new company bought the brand and those 38 stores out of bankruptcy and they were doing OK.
The idea of coming back to Sarasota was a good one, but the company wasn’t ready to take the plunge yet as they were taking a measured approach to growth.
So Steve did what any enterprising entrepreneur would do: he seized the opportunity and negotiated the chain’s first-ever franchise deal. In May of 2012, five years or so after it had closed, Sarasota’s Don Pablo’s reopened as a franchise operation.
That business has been through its fair share of ups and downs, but today it is humming along with a great management team in place. Steve has high hopes for its future.
In the meantime… Sarasota’s real estate market had begun to pick up.
Building Custom Homes in Sarasota
Since 1994, when Steve Rinehart first obtained his Florida General Contractor’s license, he had attacked the home-building business with gusto. Not one to get stuck depending upon others, Steve went out and got his roofing license and a pool contractor’s license as well. This enabled him to be highly flexible and churn out homes at a surprising rate.
Steve’s reputation—and that of his boutique team—in that business is very good. Over the years, he and his team have built more than 300 homes that way, and provided many affordably-priced, but very nice homes for a lot of people.
But as he tells it, when the real estate market starts to heat up—especially in an intrinsically attractive market like Sarasota/Bradenton—bigger and bigger national players are willing to come in and pay far more for land than it’s worth.
That makes this business less and less attractive to a boutique team like Steve’s.
And so… the handful of higher-end projects that Steve had taken on in the last few years had started to become more and more interesting.
With a few completely custom projects on Sarasota’s Siesta Key (along with a high-end renovation or two) under his belt, Steve decided it was time to launch another new entrepreneurial venture.
With the help of 20-year veteran real estate investor Joel Match, Steve recently launched Rinehart Elite Homes. Their first project under this new name? A gorgeous home in Lakewood Ranch’s exclusive golf course community, The Concession.
As you might imagine, Steve’s life is never boring. But given his passion for excellence, his hands-on attention to detail, and the track record of satisfied home owners, I think it’s safe to say that Rinehart Elite Homes is going to be a luxury home builder to contend with.
Since the same type of attack has hit my websites on a second web host, I want to provide some more details about the attack I recently experienced prior to writing about why you need to update WordPress and your plugins.
Yesterday, I logged in via FTP to a separate hosting account on a completely different web host, and found some of the same signs that accompanied the original attack on my 1and1 account.
The first sign is a suspicious file in the root of the website. The filename is “.. ” — as in ‘dot dot space’
This is particularly insidious, because the filename is designed to make the file hard to find. This is because “..” by itself is a unix/linux standard for “parent directory.” (It’s the same way on Windows & DOS systems as well.)
Thus, if you aren’t paying attention and looking specifically for it, it’s hard to notice. Also, since most systems don’t give you any sign of the “space” in the filename, it’s hard to open the file. (Here’s where I have to give credit to a sysadmin at 1and1 for helping me discover the space in the filename. I kept telling him it was called “..” and he said, “that’s impossible.” He was right.)
Either way, I have found that you can simply rename the file and then download it via FTP to open it up and see what’s inside. Here’s the code inside the “.. ” file:
This is obfuscated somehow… perhaps encoded with base64 or some other method.
I’m not certain what it does, but my guess is that it only works when in combination with the code that was inserted into PHP files. Here are the filenames targeted by the attack:
While index.php & header.php are common filenames in a wide variety of php websites, wp-config.php is unique to WordPress. Thus, I’m fairly certain that the creators of this attack were particularly interested in attacking WordPress sites.
The wp-config.php file only shows up in the “root” folder of any given WordPress installation. On the other hand, index.php appears in a number of folders in a typical WordPress installation. Here are a few examples:
- the “root” folder of the site
- the wp-admin folder
- wp-content folder
- the main folder of any given theme
- the main folder of some plugins
The header.php file, on the other hand, is most likely to show up in one or more of your theme folders.
My guess is that whatever script gets uploaded to your server gets busy locating files that match those filenames and injecting the malicious code.
The code is intended to be hard to spot. First of all, the PHP files are edited without modifying their timestamps. Thus, they don’t look like they’ve been edited recently.
Also, the code contains an opening <?php tag, and then is immediately followed by 1183 spaces. This means that even if you open an infected file in a typical code or text editor, the malicious code will be so far off your screen that you won’t notice it. You can scroll down and see all of the untouched PHP code that you’re expecting to see in the file.
From being attacked in the past, I was already aware of both of those techniques, so I opened the files and scrolled all the way to the right, finding the code.
Here’s an exact copy of what’s being inserted into these files.
What Does This Code Do?
Well… the only reference to this particular attack that I’ve been able to find online is found in this thread (in German). That confirmed a suspicion I had held which led me to believe that there was something inserting some ad code into the WordPress admin pages (the “Dashboard” specifically) of my sites. Thus, it is only visible when logged in as an admin user, and is intentionally targeting WordPress site operators.
1and1 insisted that my sites were injecting malware into visitors’ browsers. Perhaps this is the malware. Perhaps the code was doing more than just displaying the ads I saw.
In any case, I had originally attributed these ads to a recently-added Chrome extension which I immediately disabled.
Now that I’ve seen the German thread, I’m more convinced that the sites which were displaying that ad were, in fact, the ones infected with this malicious attack.
So… I have no proof as to what this code actually does. It’s all obfuscated and it’s beyond my pay grade to figure it out anyway. My only hope is that by writing this up, someone (or perhaps more than one someone) will be able to use what I’ve discovered to help make sense out of it and put this sort of crap to an end.
If you have thoughts about this, don’t hesitate to comment below or hit me up on Twitter. Thanks.
Is your laptop absolutely crawling? Can you drive to Starbucks, buy coffee beans, come home and grind them, boil water, dump everything in your French press, wait 4 minutes for it to steep, pour your freshly-brewed cup of coffee into a mug and still get back to your desk in the time it takes your machine to reboot?
That’s where I was earlier this week. And tired of it!
So let’s just say I’m not running a high-end laptop here. Mine is squarely in the middle of the road.
It was perfectly usable 2 years ago when I bought it, but I made it out of my local Best Buy with $20 left of my $500 budget at the time. (I decided a long time ago that laptops are almost disposable, so I refuse to pay big bucks for them.)
But 2 years of updates to Windows 7 (which I love, by the way… another reason why I don’t want to buy a new one yet), 2 years of installing various bits of software, a really bad habit of having 50-60 Chrome tabs open at once, and a tendency to run Photoshop or InDesign (or both) all adds up to a really terrible user experience.
I’d already maxed out the RAM… I did that about 6 months after I bought it.
So… what was left to do?
Well… SSD envy set in about a year ago when I bought my wife an HP Ultrabook. She gets a higher laptop budget because she replaces them less often, and she doesn’t subject them to all the abuse of travel nearly as often as I do. Oh… and she likes them light and thin. And boy is hers ever light and thin! But it’s also blazingly fast. I’m talking… Windows 7 reboots completely in under 10 seconds. Forget that cup of coffee and keep working!
One of the reasons the thing is so darn fast is because of the Solid State Drive (SSD) that was installed from the factory. SSDs, if you aren’t already aware, are much faster than traditional hard drives because they have no moving parts. That’s right, no motors or spindles… just pure NAND flash memory (usually), and lots and lots of speed.
So… I began scheming back then about when (and how) I could get an SSD into my laptop. But the problem is that I do have much more significant storage needs. My laptop has a 500GB drive, and I keep it nearly full with stuff. Could I be more diligent and picky about what stays on my hard drive? Sure. But that takes time. Plus, I’m always of the opinion that I’d rather have that obscure file with me when I’m traveling because of the one time I get somewhere and need something that other people would’ve left on an external drive back home.
Why is that a problem for SSDs? Well… they don’t tend to do so well with higher capacities. And they’re expensive — quite unreasonably so when it comes to the higher capacities. In fact, had I been looking at a 500GB (or bigger) SSD, I’d have been back in the “that costs more than a new machine” zone.
So a few months ago I ran across this nifty idea. Some manufacturers had begun to produce “SSD Caddies” that take the place of an optical (DVD or CD-ROM) drive in a laptop. The idea is that you yank the DVD drive that came with your laptop and drop an SSD into one of these caddies and stick it in your machine instead.
Hmmmmm…. but I use that DVD drive, don’t I?
I decided to find out. When I’d gone more than 30 days without even opening it, I realized that the idea that I needed one was actually legitimately outdated.
So I waited for the right moment… in my case, it was an afternoon of waiting, waiting, waiting for some file to open while something else was running and my physical memory usage was up over 90% and 10 minutes of staring at the dumb blue blinking LED that represents hard drive activity had passed without the light ever flickering (because it was on solid from activity)… annnnnnnnd, I’d had enough.
I took the plunge, ordered the parts, and began the long, drawn-out process of waiting 2 business days for shipping. (Sad, I know.)
What Do You Need?
Well first, you’ll need an SSD caddy that matches your machine. At first, I searched for one that was clearly advertised as made for my particular laptop (using the manufacturer name and model number of my laptop). That seemed like a good idea. Price? Around $45 from some unknown online vendor.
Hmmmm…. I wonder…. is this laptop really all that unique?
So, I did some more digging around and found SilverStone Technology. They seem to make a handful of these unusual gadgets, and in my research, the TS09 model seemed like a good fit for my laptop (even though no specific laptops were mentioned).
To make sure it would work, I located the proper method for removing my ODD (optical disk drive), just to do some quick measurements.
For my Gateway NV57H44u, the optical drive (DVD writer, in this case) is held in place by a single screw which is located to the right of the Windows 7 COA label and Gateway info sticker.
I few twists with a screwdriver (while the machine was turned off, power supply disconnected and battery removed, of course), and the optical drive came free. I tugged on it to get it out, and checked it with a ruler. It was, in fact, a 12.7mm height drive. This is something of a “standard” size, although you’ll want to confirm with your manufacturer regarding the specs for your device (or just measure like I did).
The next thing I wanted to verify was that the optical drive that shipped with my laptop was using a typical “slimline” SATA connector (shown in photo). This is how the device gets power and how it communicates with your system. It was, so the TS09 looked like it might be the right fit. At less than half the price ($20 from Amazon) of the other caddy I’d looked at, this was feeling more and more like the right way to go.
The next big question: which SSD to get?
Well, this is where I’d done my homework. After lots of research, I had decided on the Samsung 840 series. The problem you may run into is that there are at least 3 different types of drives bearing that moniker: the 840, the 840 EVO, and the 840 PRO.
These drives are significantly different. Sure, they all look nearly identical, and they all have “840″ in the name. Frankly, they’re all fairly reputable as well.
You’ll find conflicting opinions—such as in this Tom’s hardware thread comparing Samsung 840 series models—but at the end of the day, the PRO won me over because of its speed and long-term reliability, despite its higher pricetag.
The next decision I had to make was about capacity… which, frankly, is all about how much you want to spend. I’d already decided that since my SSD was a new, second hard drive (and I was keeping my original 500GB drive for storage), I could live with having only 128GB on it. This is plenty for me to install Windows 7 and a few core applications that I need to run speedily (Google Chrome, the Adobe Creative Suite apps like Photoshop, InDesign, Illustrator, etc.) and Microsoft Office. All my data would stay on the traditional hard drive that shipped with my laptop.
So… the 840 Pro ran me about $130 on Amazon. Prices fluctuate. At this writing, it’s already down to $114.
Now… you can find 128GB SSDs for less. I’m guessing that even the 840 EVO (120GB) or standard 840 would be decent choices. I was willing to spend a little more for the PRO because I just don’t like to gamble with hard drives. Any of them can (and do) fail, so there are certainly no guarantees, but I prefer to give myself the best chances right out of the gate. Also, the PRO model’s additional speed was important to me, since speed was the whole reason to take this project on to begin with.
So you need an SSD and a caddy. That’s it!
Well… at least that’s it for hardware.
Unboxing the 840 PRO was a breeze. It dropped into the TS09 caddy, no problem. The trickiest part was deciding which of the screws to use to cinch it down to the caddy, which shipped with a couple of different sets for you to use. You can’t goof this part up, though, since the screws either fit or they don’t.
Once the drive was secured to the caddy, it only remained to insert the caddy into the laptop. One detail that could easily be missed is that the retaining screw (remember the screw that I removed earlier to loosen the optical drive?) has to screw into something. On my optical drive, there was a small metal bracket which received the screw and held it in place. I removed that bracket from the optical drive (it’s obviously a separate piece) and attached it to the same spot on the caddy, which had a hole in just the right place for it.
Once inserted, I fired up the laptop to make sure that everything was working. I saw a very satisfying green and blue color emanating from the new SSD’s LEDs, which shone through the well-placed hole in the caddy.
OK, Everything’s Installed… Now What?
Well… this is where you have some options about how to proceed.
To get the maximum benefit out of your SSD, you’re going to want it to be your primary drive… meaning the one that Windows (or your O/S of choice) is installed on.
There are two major ways to make this happen: migration or clean install.
If you choose to migrate, you’ll essentially be moving your current Windows installation from your existing hard drive over to your SSD. There are a few advantages to this:
- It’s easier (in theory, at least)… the 840 PRO series ships with migration software designed to make this happen for you. (Ironically, it ships on a CD. So, if you’re adding the SSD to your system instead of replacing your primary hard drive with it, you’ll need to plug your optical drive back in to use it.)
- You keep your current Windows setup completely intact. This means you don’t need to re-install any software, locate drivers, find product keys, installation files, etc. You’ll also keep your all-too familiar configuration… simple things like desktop backgrounds, sound “themes” and even locations of files will (most likely) all stay exactly the same as before.
- You may find that you’re up and running faster. Once you complete the migration, you reboot, and you’re in business. No need to install every Windows update since the beginning of time… and so on.
On the down side, migration:
- keeps all the crud that’s built up over time in your Windows installation. Software that you install and subsequently uninstall leaves traces behind… clogging up your Windows registry and ultimately slowing things down. Admittedly, I’m a power user, so I’m more prone to this sort of thing, but it’s worth a consideration. If you have only installed a few pieces of software, this is a non-issue. But if you’re like me and you’ve forgotten about more software than you remember, then those small effects can really add up.
- may not work! If you’re moving from a 500GB hard drive (that’s nearly full) to a 128GB hard drive, you can do the math. The important things that need to be moved are the boot partition and your O/S itself. However, if you had only one partition on your hard drive—which is how virtually every laptop ships from the manufacturer—and not separate partitions for your O/S and your data, then you’re going to have problems. The migration process may not adequately handle all the details that need to be handled, leaving you with a mess. On the other hand, if you are moving to an SSD with equivalent (or greater) capacity (or if you have a boot partition that’s equivalent or smaller than your new SSD), then you won’t have this consideration to worry about.
Besides migration, your other option is to perform a clean install of Windows. This means that you’ll be starting fresh… possibly even enjoying that OOBE (“out of box experience”) like you did on day 1 with your PC all over again.
Some of the advantages to a clean install are:
- You’ll have a clean slate. Only software that you choose to install will be installed. Often, this single factor alone can produce enough of a speed boost that people will do it even without moving to a faster hard drive.
- You can map out your new configuration as you see fit. Where will your “My Documents” folder be located? (i.e. Which drive will it live on?) Which programs do you want installed on the SSD (because you particularly need them to run faster) and which ones can stay on your legacy hard drive?
- Keeping your SSD clutter-free. I personally don’t want to store data and other static files unnecessarily on the SSD. It’s intended to be lean, fast, and unencumbered. My older hard drive can shoulder the load for storage and so forth.
Disadvantages to a clean install include:
- It can be a pain to do. Ever tried installing Windows 7 to a laptop without a Windows 7 installation CD/DVD? Even more fun… without a place to put the CD/DVD (since you yanked your DVD drive out to make room for your SSD)! A little extra effort (and perhaps some downright creativity) is required to pull this off.
- You may be out of commission longer. Nothing will be installed on your laptop until you install it. This means you’ll start with the essentials (Windows, Chrome, and your most-used software), and then you may find yourself discovering another missing item weeks afterward.
- Once you’re up and running, additional energy may be required to get everything back to where you like it.
For me, the decision between a migration and a clean install was a complete no-brainer: hands-down, I wanted a clean install. I was looking to squeeze every possible ounce of benefit (read: speed) out of this project. There’s no better way to pull that off than to start fresh with Windows. Being the extremist that I am (at times), I wanted to even be sure I avoided any of the bloatware that Gateway originally installed on my machine. So… I chose to not even bother trying to use the “recovery” partition. Instead, I went on the hunt for an official Microsoft image of Windows 7 to install.
Being a geek, I’ve performed many a clean install of Windows. Even so, it had been a while… so, I made a couple of blunders that cost me a little bit of time. Here are some notes so you can perhaps avoid running into any problems yourself.
- Prepare your Windows installer ahead of time. Before you take the big plunge and render your existing setup inoperable, do yourself a favor and get everything ready. It’s a long story, but I ended up needing to use another computer to do this. Chances are, you don’t have a Windows CD or DVD to install from, since most manufacturers quit distributing them long ago. So, you’ll have to work around this dilemma, which means you’re going to need a 4GB or larger USB flash drive, and you’ll also need to…
- Understand which version of Windows you have. If you bought your PC at retail, then you have the “OEM” version of Windows. That product key on the colorful COA sticker on the bottom of your laptop won’t work if you try to install the “retail” version of Windows. You also need to know if you’re using the 32-bit or 64-bit version. Once you figure out which one you have (mine worked out to be “Windows 7 64-bit Home Premium OEM”), you’ll need to download an .ISO file (DVD image) for that version. There are lots of places to look for these… some of them legitimate (read: legal) and some of them less so. To save time and energy, I located a version that included SP1 (“Service Pack 1″), which had a huge batch of the earliest Windows 7 updates rolled up into it already.
- Create a bootable USB drive with your Windows installer on it. Once you’ve located and downloaded an appropriate .ISO file, you can use Microsoft’s official Windows 7 USB/DVD download tool (more info about this here) to push the Windows 7 installer to your USB flash drive. (Note: I had a little trouble with this tool… in fact, it never did completely finish without an error. But I finally realized that if the tool made it to 98% before the error occurred, then chances are it actually had finished. This turned out to be true.)
- Before you get started installing, download all the drivers for your machine. Hit your laptop manufacturer’s website and locate the downloads for your model number. You’re going to need (at least): the chipset driver, video driver, audio driver, and network drivers for both LAN and wireless. You may also need to get drivers for your touchpad, webcam, card reader, bluetooth device and maybe some other peripherals in your system. That last batch can be downloaded from your new, fresh Windows install if necessary. But you’ll want the first batch in a folder on your USB stick so they’ll be handy when Windows comes up for the first time.
- Block off some time and be ready to reboot quite a few times. The actual Windows 7 installation went pretty quickly for me… maybe even under an hour. Once you have your basic driver set installed, however, Windows 7 will start pulling down updates. They number into the hundreds… and that’s when you start from SP1! Some of your drivers will even require a reboot upon installation, which is a good idea.
- Get your other software installation media ready to go as well. If you need to install other programs (such as Microsoft Office apps) from a CD, it’s a good idea to get those installers onto your USB stick ahead of time also. Many, many programs can be downloaded, so if you aren’t able to locate discs, it may not be the end of the world.
Once you’ve got your tools in place, then plug that USB stick in and go!
My laptop had no problem booting from the USB flash drive, and when the Windows 7 installer came up, it was pretty clear which drive I wanted to target for the installation. Be careful to select the right drive, though, as choosing the wrong option from the installer could end up wiping your existing hard drive. I plan to keep all the data on that drive (eventually I’ll delete the Windows folder, I guess), especially at first, so I made sure that Windows 7 got installed to my brand new SSD.
Once the Windows 7 installer reaches the point where it needs to reboot, you may want to take a look at your BIOS or “Boot Order” settings. My machine’s BIOS didn’t recognize the SSD as a hard drive in the boot sequence options, which led to a moment of panic. It did, however, still show the option of booting from the CD-ROM/DVD-ROM drive, which I realized pointed to the SATA channel that the SSD was connected to. So, I set the machine up to boot from that first (once I was finished with the USB flash drive portion of the process), and it worked like a charm.
As the installation process completes and a reboot is necessary, you may see an option to select from a couple of different Windows 7 installations at boot-up. The “top” option will be your new one. In my case, I can still boot to the previous Windows 7 install (from my legacy hard drive) using the 2nd option. This is nice for when you need to locate that one setting (piece of software, etc.) you forgot about. Later, you can remove the 2nd entry if you want to eliminate this step in the boot process.
I’ve now had a couple of days to enjoy using my machine since installing the SSD and getting a clean install of Windows 7 going. Wow, what a difference! I’m certainly seeing all the speed benefits I was hoping for. All the waiting from hard drive lag is gone. Reads and writes to the drive are pretty much invisible to me now. The machine boots up in a fraction of the time that it used to take. Some of the more hard-drive heavy software tools I use regularly (Photoshop, etc.) are faster than I’ve ever seen them on my own hardware.
An unexpected benefit that I’m seeing is a reduction in both heat and noise. The machine is quieter than ever… partly because the 2nd hard drive (meaning my legacy hard drive, which is now exclusively for storage) doesn’t have the constant read/write activity that made it noisy and caused it to get hot. In turn, with less heat in the chassis, the fan is running a lot less often. Those two combine to make this the quietest laptop I’ve ever owned.
Regarding battery life, I had expected it might suffer with the two hard drives. However, the power consumption of my SSD is virtually nil when compared to the legacy hard drive. Since the SSD is my boot drive (and my Windows drive), the reads and writes to the legacy drive are cut by 90% or more. Thus, I’m expecting to see a nice bump in battery life. I haven’t done any actual measurement of this yet, so I lack the evidence to make this claim unequivocally, but it wouldn’t surprise me if this bears out after some real testing.
In short, this is the best ~$150 I’ve ever spent upgrading a laptop. There is truly no comparison between the “after” and the “before.” I highly recommend it.
Even factoring in all the time I’ve spent… whether checking prices and doing my pre-planning or actually installing the gear and/or Windows and the accompanying joys of getting everything back up and running, this is well worth the effort. My payoff in terms of speed, responsiveness, and overall usability are beyond my wildest expectations.
In short: if you’re suffering from a slow laptop, add an SSD via a caddy and get yourself a major speed boost!
Late in the evening of Tuesday, December 17th, my Aunt Jane passed away. That moment represented the peaceful end to a valiant battle against cancer that she waged for the last few months of her life. Her daughter, Rachel, had arrived at her bedside just in time to be with her as she took her last breath… something for which I am very grateful.
Although we weren’t “close” for much of my life due to geographical distance, we had—for the last 5 years or so—spent quite a bit more time together thanks to her move to Florida. It was a great tragedy that precipitated her move here… the untimely loss of her husband, Jim, whom she greatly loved. They had made their home for the better part of their two children’s lives in Katy, Texas, just west of Houston. After Jim passed away in December of 2006, Jane felt drawn to Florida to be near to her parents, Rev. Jack Carroll and Erma Carroll, and to her sister (my Mom), Ann Johnson.
When she relocated to Florida, Jane brought with her my cousin Rachel, who was in her sophomore year of high school at the time. Jane’s eldest, my cousin Jay, was studying and playing football at Azusa Pacific University in the greater Los Angeles area, but we still managed to see him more often than ever during the holidays.
I’m very grateful for these past few years. We were all heartbroken at the loss of Jim… and very grateful for the family’s move to Florida. Countless times during Jane’s recent fight with cancer, whether we sat together at my parents’ house (when they were able to care for her there) or by her bedside in one of the three hospitals where she spent so much time, we remarked about how grateful we were that she moved her family to Florida.
Sadly, the time she spent her with her parents was not long. Within a year and a half of her arrival, we lost her father (my Grandfather). Fifteen months later, her mother (my Grandmother) passed away as well. A few short months later, my cousin, Rachel, left for college in Colorado, where she’s currently studying at the prestigious Colorado School of Mines.
Recently, I’ve thought a lot about that sequence of events… and although she didn’t “lose” her children, she did experience being distanced from them in the midst of losing her husband and her mother and father. I think that’s an awful lot of loss for someone to sustain, and my heart was heavy for her.
But… she was great fun to have around here in recent years. She was regularly to be found at Starbucks, where I would interrupt her coffee and reading when I had the chance. We always saw her at family gatherings for birthdays and holidays. She also went out of her way to invite my wife and daughter and I over to use the pool in her community, and we would often grab takeout and spend the evening with her afterward.
During her funeral service last Saturday at Toale Brothers in downtown Sarasota, Jane was remembered by all for her infectious laugh and for her feisty, vocal nature. She never was one to back down from any spirited debate, and it seemed that there were plenty to be had with her around! She was also fiercely loyal and genuine. She would certainly come to the defense of those she loved, and you really didn’t want to be on the wrong side of her when she did!
In addition to the family members who came to remember her and celebrate her life, some of Jane’s close friends from her neighborhood and from playing tennis were also there at her funeral. She managed to forge some really tight-knit friendships in her five years here in Florida.
I have fond memories of Jane from throughout my life. We briefly lived in the same part of Houston during my childhood, and I remember spending some time with her then. Not long after she met and married Jim, they moved to California. By then, my family had already moved away ourselves, so there were a few years there where we didn’t see them as often.
In addition to being spunky and stubborn (which I’m pretty sure came largely from her Mother), Jane was incredibly smart. This made her a force to be reckoned with. It was a badge of honor for me when I beat her (once) at Trivial Pursuit. I remember that moment like it was yesterday. I couldn’t have been more than 12 at the time, and I’m quite certain it was just because I got lucky with the cards that were drawn, but I was no less proud of it!
When her nose wasn’t in a book, Jane was constantly doing crossword puzzles. She loved music, and I remember my amazement at her CD collection when I was a kid.
Most significantly, though, Jane dove into raising Jay and Rachel with all of her might. She was very involved when they were in music and sports, and probably ruined the day of more than a few educators during her time as a Mom. It wasn’t a good idea to treat one of her kids unfairly, that was for sure!
I’m so proud of both Jay and Rachel today. They have each been shaped by the loss of their Father while in their teens. There’s no question that that was difficult—and I’m sure remains so to this day. But each has carried on and pursued and achieved great things since then. They’ve demonstrated great resolve and fortitude as they stood by their Mom during her battle with cancer over the last few months. I was heartbroken for them as they lost their Mom.
Likewise, my Mom has lost both of her parents and now her only sister. My heart breaks for her as well. The same could be said of her brother, my Uncle Steve.
I know that Jane had a very deep faith that kept her connected with God throughout the ups and downs of her life. She was, it seems, especially made to suffer at the hands of some of the “old school” religious ideas that were handed down early in her life. I don’t have a way to know this with any certainty, but I’m guessing that she spent some time being angry with God (not to mention some people) over some of that. But Jane yearned for freedom, heart and soul. As my wife, Jill, and I prayed with her in recent months—often alongside other family members and close friends—we could see Jane’s heart reaching out to God with everything she had.
As I ponder this, I am especially grateful now for her true freedom. She’s free of all the pain and nastiness that was brought on by cancer. But she’s also truly free in her spirit and soul right now. I can only imagine the reunion as she saw Jim and her parents again.
A graveside service will be held on Saturday, December 28th (tomorrow, as I write this) in Katy, Texas at 2pm (local time). Her body will be laid to rest alongside that of her husband, Jim, at the Katy Magnolia Cemetery. Jay and Rachel will be there, and I’m sure some friends from Jane’s years there in Katy will join them.
I miss you and I love you, Aunt Jane.
Can you believe we are in the last quarter of 2013 already?!
How are your 2013 business goals coming?
Hopefully, you’ve already blown them completely out of the water. But whether you have or not, what I’m writing to you about now could make an enormous difference in your business this year!
You probably know by now that I’m a big believer in getting around highly successful people — people who know something I could benefit from — and letting them share their expertise with me.
That’s why I want to invite you to join me — and lots of other successful business people (and soon-to-be successful people) – next Friday in Sarasota for the Empowering Small Business event.
I don’t know if you’ve met Dave Kauffman yet, but it seems like everywhere I go in Southwest Florida, someone comes up and tells me, “Hey… I just met your friend Dave Kauffman!”
Just a couple of years ago, Dave launched what has become a phenomenally successful service business in the Sarasota area. It’s actually remarkable just how much that business has grown in a very short time, but Dave will tell you that he’s successful because he got under the mentorship of some great people.
Dave now owns 4 businesses, and all of them are growing and profitable.
One thing I like about Dave is that he wants to share what he’s learned that has helped him run his businesses profitably, with rapid (but healthy) growth.
That’s why when he asked me to teach local business people about what’s working right now in marketing, I was delighted to accept his invitation.
Marketing is just one of the 5 cornerstones of business success that will be the theme of the one-day event next Friday that could change your business forever.
In fact, you’ll be hearing about…
Todd Smith, author of Little Things Matter, built a sales business that has paid him over $25 Million in commissions over the last 23 years. (You do the math… that’s over $1M per year!!) Todd is a personal friend who almost never speaks publicly any more, but since this event is in his back yard in Sarasota, Dave Kauffman got him to agree to come share with us. I’m personally going to be taking notes… and you will too!
Jane Kernen works with small businesses doing something that every small business needs to do more of:automating important tasks. What if you could take some of your most critical business tasks and successfully ensure that they’re being done up to your “best practices” level… each and every time, without a human being getting in the way? (Or forgetting?) Jane implements solutions like this with small businesses using one of my favorite automation tools on the planet: Infusionsoft. Whether you’re a solo-preneur or you have 500 employees, you can’t afford to miss what Jane will be teaching!
Ron Klein invented something that you use every single day and that has transformed transactions for billions of people on the planet! He’ll be sharing from his many decades of experience as a CEO, engineer and inventor, and you won’t want to miss a minute of what he has to say!
Dave Kauffman has learned first-hand what you and I know to be true: everything rises and falls on leadership. As the owner of 4 thriving and successful businesses, Dave’s picked up some highly important skills in the area of getting others engaged in your vision and helping develop people into the winners for your team that you need them to be!
Where else can you go (without having to travel!) and sharpen your skills in the 5 critical areas of marketing, sales, administration, operations, and leadership… all in one day?!
Space is extremely limited for this event. It’s going to be held at the beautifulPolo Grill right on Main Street in Lakewood Ranch. And by the way, lunch is included in your registration (which is already an unbelievable deal)!
Register now and bring a guest for half price!
If you’re like me, I always like to have my wife (she works with me in our business) or a key staff member with me when I go to an event like this… because they help me actually implement what we learn.
Dave wants you and your business to get as much long-term value as possible out of next Friday, so he’s offering you the chance to bring your business partner, spouse, or other key person with you for half price. That’s a savings of $48.50!!
But you’ll want to register right away, as the Polo Grill can only accommodate a limited number of people in their ballroom.
I’m looking forward to seeing you there next Friday.
Oh… in case you’re wondering,I’ll personally be sharing some of the secrets of how our clients are getting incredible results. One client recently achieved #1 Google search rank and had their best month in revenue after 24 years in business!
I’ll be giving you access to some of the information that only our clients usually get to hear about and we’ll show you how to put these strategies to work in your business. If you take good notes, you could literally see a difference in your business in just a few days!!
It’s going to be a great day. Check out all the details here. If you have any questions about the event, reply back to this email and I’ll get you the answers.
I’ve previously recounted my own memoirs of 9/11 in Sarasota, but as we remember the anniversary of this tragedy yet again, it seems that Sarasota’s connection to the events of that day gets stronger, if not more mysterious, every year.
Recently I was on a plane chatting with someone who happened to have moved to Sarasota in the years since 9/11. Not having been a resident of the area at the time, he was only vaguely aware of President Bush’s presence in our beautiful city that fateful morning. In fact, he’d recalled “W” being in Florida, and even on the Gulf Coast, but didn’t realize Sarasota was the location.
“Yep. He was in Sarasota. I saw him drive by that morning on his way to Emma E. Booker Elementary School, where he was famously reading to the children when someone whispered in his ear about the attacks,” I said.
As we flew over Florida, I went on to explain that several of the hijackers trained as would-be pilots nearby in Venice—one of them famously not wanting to bother learning to land, just fly.
It reminded me just how much I’ve always felt that Sarasota was eerily connected to the 9/11 attacks… and how that even that day I wondered if our city might have been a target because of the well-publicized movements of the President.
But none of us who lived here back in 2001 had any idea just how strong that connection would turn out to be. We learned of the Venice connection pretty quickly, of course. But we still don’t know much about the Saudi family living in Sarasota at the time, and just how much they may or may not have had to do with the 9/11 hijackers. The Sarasota Herald-Tribune is reporting that the FBI continues its pattern of obfuscation and denial about the issue.
Since the FBI has unfortunately not been forthcoming about what it knows, it is only after significant public outcry and a lawsuit that we, the people, stand a remote chance of ever learning more about the family who mysteriously vacated their Prestancia home just 2 weeks prior to the 9/11 attacks.
Perhaps we may never know just how deep the Sarasota 9/11 connection goes. For now, it’s up to a federal judge in Broward County named William L. Zloch. Let’s hope he rules in favor of the people.